SHIPPING & DELIVERY
All our eggs are collected daily.
We store them tip down at room temperature.
We will guarantee that our eggs will reach you intact but unfortunately, we cannot guarantee that eggs will hatch.
We have no control over what happens to them once they are posted.
We post Monday to Thursday as we do not want the eggs to sit in the mail for the weekend.
We post them out within 48 hours of collecting in polystyrene boxes with tissues inserted to ensure they are not damaged in transit.
We also use fragile tape on the packaging.
We hatch any egg at home that is unsold so we can keep an eye on the fertility rate. (We have between 95 and 100 percent fertility)
Please contact us to allow us to try to resolve any issues before giving us unkind feedback. In the event where there may be a problem please allow us to try to rectify this first. We are a small family run business starting out and good feedback is so important to us!
Please also if you are in a 'high postage area' get in touch. Unfortunately, we can only post to the United Kingdom at the moment.
Return & Exchange Policy
We do not accept returns.
Eggs are perishable goods and when they leave us they are intact and we guarantee they reach you in once piece.
We cannot guarantee hatching but do all we can to give you the best result.
We recommend you do lots of research and reading on incubation methods and hatching to ensure you get a great result.
Please candle your eggs and check the fertility when its time to do so.